Sath Associates have been providing advisory services to companies who wanted to optimize their IT outsourcing for two decades. Recent advances in digital technologies have been having a profound effect on IT outsourcing, but these technologies are still nascent and deploying them successfully requires dealing with additional challenges. Sath Associates blends its vast IT Outsourcing experience with knowledge of current use cases of digital technologies to advice companies to quickly reach implementation stage and realize business value from 'IT outsourcing with automation'.
Outsourcing done right will help your business reduce costs, improve service levels, and accelerate innovation. The first critical step is to develop or validate your outsourcing strategy.
Once the strategy is in place, you have picked a vendor and a deal is done, harder part of outsourcing begins. This is where rubber meets the road and vision transforms into a real live operation with people, processes and infrastructure.
There is so much hype about RPA. This article helps you understand on the ground realities.
If you're feeling frustrated by hidden costs in your outsourcing, approaches presented in this article will help.
Outsourcing is moving away from labor arbitrage models and automation is becoming dominant.
This article provides a framework for self assesment of your outsourcing and options to address issues.