Advisory Services for Outsourcing with Robotic Process Automation (RPA)


Enterprises have been outsourcing Information Technology (IT) functions for more than two decades. To be successful, companies have had to address several issues -- selection of right processes and projects, right vendors, performance metrics, managing relationships, handling cultural differences, dealing with multiple time zones and at times unexpected costs. Sath Associates have been providing advisory services to companies who wanted to optimize their IT outsourcing. Recently, advances in digital technologies like Artificial Intelligence, Machine Learning and Data Analytics are having profound influence on all facets of business and this includes IT outsourcing. Specifically, Robotic Process Automation or RPA mimics human actions through software robots or bots.




Outsourcing done right will help your business reduce costs, improve service levels, and accelerate innovation. The first critical step is to develop or validate your outsourcing strategy.



Once the strategy is in place, you have picked a vendor and a deal is done, harder part of outsourcing begins. This is where rubber meets the road and vision transforms into a real live operation with people, processes and infrastructure.



Once fully operational, you may wish to optimize to enhance business value. On the other hand, you may have specific issues that need to be addressed. In some cases, nature of problems require a complete turnaround. We will help address any of these situations.


Now that you want to go for RPA, find out realities on the ground!

There is so much hype about RPA. This article helps you understand on the ground realities. 


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Artificial Intelligence for the Real World

This HBR article, looks at various categories of AI and provides a framework for building cognitive capabilities.


Feb-19-2018 Read more

7 Things everyone engaged in Outsourcing must know to address budget overruns

If you're feeling frustrated by hidden costs in your outsourcing, approaches presented in this article will help. 

Feb-14-2018 Read more

RPA Case Study -- ANZ

ANZ is an early adopter of RPA; they have scaled up rapidly. This article provides practictioner perspectives.

Feb-25-2018 Read more

Beyond the basics driving innovation in outsourcing (Source: IRPA)

Outsourcing is moving away from labor arbitrage models and automation is becoming dominant.


Feb-19-2018 Read more

Managing Offshore Outsourcing - Does Your Offshore Operation Need a Health Check?

This article provides a framework for self assesment of your outsourcing and options to address issues.

Jan-31-2018 Read more

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