What are the key ingredients of a successful global outsourcing experience? To answer this question, we approached senior executives of multinational companies engaged in this activity to find out what is important, what works, and what doesn’t. We conducted competency interviews in which participants were asked to describe both the nature and effectiveness of their programs. In addition to this research, we drew heavily on our own management experiences in global outsourcing — both with a large computer company and with our own clients. From these experiences, we identified the major factors that appear to distinguish effective from ineffective global outsourcing. This research report provides you a step by step methodology for setting up and managing an offshore operation.

If you’re curious about what successful companies are doing to get maximum value from offshore outsourcing, we invite you to download this complimentary report. We’re also available to answer your specific questions and to develop a customized roadmap for your company.

About Sath Associates LLC

We address your critical issues related to launching and turning around relationships with global service providers for IT, software development, support and BPO. The firm was founded in 2001 by M. M. (Sath) Sathyanarayan, who has helped clients across industries dramatically improve effectiveness of their global outsourcing initiatives. Sath is author of Offshore Development & Technical Support, the definitive guide to offshoring success.

For Complimentary Initial Consultation, contact

M. M. (Sath) Sathyanarayan

Principal, Sath Associates LLC, San Diego, CA
Sath@SathAssociates.com
www.SathAssociates.com
Phone: (408) 865-0474

Sath Associates LLC

6 Key strategies
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